Within the next month we will be making an announcement regarding changes to our publisher and online access to the CCAI. There will be no interruption to your ability to order and receive the CCAI. We are confident that you will be pleased with the improved customer service, visibility and access. If you have any questions during this transition period, please use the contact form.
The CCAI Self-Assessment, a self-scoring assessment instrument, can help individuals or groups identify their current strengths and weaknesses within four critical skill areas important for effective cross-cultural communication and interaction. Based on the existing research, the CCAI instrument helps provide insight into the ability to adapt to new situations, interact with people different from oneself, tolerate ambiguity, and maintain a sense of self in new or different surroundings.
The CCAI instrument can be used to help:
- Facilitate multi-cultural discussions in a training setting
- Assist individual self-selection for assignment abroad
- Develop readiness for travel or study abroad
- Counsel individuals considering life changes involving other cultures
- Improve the effectiveness of intercultural teams and work groups
- Build and sustain a corporate culture that values and embraces cultural diversity
A Total Program: From Self-Awareness
Additional CCAI tools help the individual to go beyond awareness and help develop the communication and behavioral skills believed to be most critical to successful cross-cultural interaction. By integrating individual self-assessment (CCAI Self-Assessment), observer feedback (CCAI Multi-Rater Kit), skill building exercises (CCAI Facilitator's Guide and Cultural Passport to Anywhere), and action planning (CCAI Action Planning Guide), the CCAI products help provide the foundation for immediate action and ongoing development.
To order a specific product or talk to a
representative, please contact:
General Dynamics Information Technology
Human Capital Risk Management
30 North LaSalle, Suite 3110
Chicago, IL 60602
Main number: (800) 922-7343
Based on a total of 653 male and female subjects from diverse cultural and occupational backgrounds.
Multi-national corporations, expatriates, study-abroad, pre-departure training, immigrants, diversity programs, university classes on cross-cultural issues
15-30 minutes administration; 20 minutes scoring and profiling; 30 minutes interpretation
Paper and pencil or
A self-scored profile depicts scores for each of the four cross-cultural dimensions;
A computer-scored profile is accessed via a
computer generated feedback report
Contact the Authors
Colleen Kelley, Ph.D.
Judith Meyers, Psy.D.